A Letter from the Practice

Software, like a good shoreline, takes time.

For twenty-eight years, our small firm has built long-lived data systems for credit unions, regional insurers, and a handful of patient research labs. We are not in a hurry, and our clients appreciate this.

By the Partnership · Filed under: Methods · 1,420 words

What we do, plainly stated.

Discipline · Document systems

Records that outlive their authors.

We build forms, archives, and indexing software for organizations that must produce a document twenty years from now and have it look, and mean, exactly the same.

Discipline · Quiet integration

Pipes between old and new.

Mainframes, modern warehouses, and the awkward middle. Our integrations are written to be read aloud at audit, then forgotten until they aren't.

Discipline · Maintenance

Software gardening.

Most of our revenue is not from new builds. It is from quarterly tending, small upgrades, careful migrations, and answering the phone when the auditor calls.

A piece of software is a small civic promise. We try not to break ours. Henry Adams, Senior Partner

II.

The Ledger

Engagement	Sector	Years Tended	Status
North-Central Mutual	Insurance	22	Active
Driftwood Credit Union	Banking	17	Active
Madison Patient Registry	Health research	14	Active
State Forestry Records	Public sector	11	Active
Iron Range Co-op	Agriculture	9	Active
Lakeside Title Company	Real estate	6	Active

III.

How to Engage Us

Step One · Letter

Write to us about the problem, not the technology.

Tell us what document you need produced, what auditor you need to satisfy, what claim you need to settle. We will reply within the week, in writing.

Step Two · A visit

We come to you. Bring the binder.

One of the partners and an associate spend two days on site. We read the binder, watch the work, and leave you with a brief, signed memo of what we propose to do, and what we propose not to do.